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The right help, in the right place, at the right time

About us

Telford & Wrekin Carers Service has been commissioned by Telford & Wrekin Council as a project through Telford & Wrekin CVS for many years, to provide support for family and friend carers of all ages in the borough.


The aim of the Carers Service is to provide the skills, tools and knowledge to allow each carer to achieve a healthy balance between caring and creating a positive future for themselves. We aim to be the right help, in the right place, at the right time.

Our vision . . .

is for all carers in Telford and Wrekin:

  • to be listened to and valued

  • to have their rights and needs met

  • to build resilience in their caring role

  • to increase their feelings of wellbeing

  • to be given a strong voice in shaping carer support and services

Our values are . .

  • to treat all carers with respect, dignity and courtesy in a co-productive partnership

  • to be ethical and professional at all times

  • to embrace and celebrate diversity

  • to be continuously innovative in what we can achieve for carers

  • to be collaborative with partners and organisations

How we will achieve our vision . . .

We will:

  • support carers to look after their own health and wellbeing

  • help them to have access to early information, advice and support "the right help, in the right place, at the right time"

  • encourage independence giving carers life choices alongside their caring role:  social, learning, employment, volunteering.

  • make sure their voices are heard and they are recognised as expert partners in care

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