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+123-456-789
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Getting Started with Us
Whether you found us through a professional referral, word of mouth or a leaflet, we’re here to support you on your caring journey.
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When you first get in touch, one of our friendly team will give you a quick call to carry out a Wellbeing Check - a relaxed 15-minute chat about your caring role, any concerns you have, and the support you might need.
If you're happy to register, we'll send you a Welcome Pack, and you’ll be able to access:
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Social groups and wellbeing activities
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Fire service home checks and energy advice
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Assistive technology support
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Information, guidance and referrals to other specialist services
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You don’t have to take up any support right away - it’s fine to register "just in case" for the future.
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We can also connect you with expert advice on things like benefits, housing, dementia or autism support, and more.
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If you're a young adult carer (16–25), you’ll also be invited to join our friendly social group, The Inbetweeners, for fun, relaxed activities and opportunities to connect with others in similar situations.
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If you’re facing urgent challenges, a member of our Family Resilience team may give you a follow-up call to talk through your situation and, if needed, refer you for a Carers Assessment via Family Connect or your social worker.
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We are your central point of contact for carer support in Telford and Wrekin, here to guide you, connect you, and support you every step of the way.